Episode 65. Denny Nealon – View From the Arena

Denny Nealon is the Chief Executive Officer for Barclays US Consumer Bank (USCB) and Barclays Bank Delaware (BBDE) where he is responsible for the overall leadership and direction of Barclays’ consumer business in the United States, which includes award-winning credit card programs and retail deposits. Denny is part of Barclays America’s management team and serves as a Director on both the BBDE and IHC Boards.

Denny has more than 20 years of experience in the U.S. credit card industry and first joined Barclays in 2004. Most recently, Denny served as President of the USCB with responsibility for the day-to-day management of the consumer business. Prior to this, he was Head of the US Partnership business, where he oversaw strategic relationships with leading brands across the airline, travel and entertainment, financial institution, and retail segments. Prior to joining Barclays, Denny worked at Bank One and Chase Card Services, where he held leadership positions in finance, business development and partnership management.

Denny graduated from the U.S. Naval Academy and served seven years as a Logistics and Supply Corps officer before joining the corporate sector. He also holds an MBA from the University of Maryland, with concentrations in Finance and International Business.

Favorite Quote:

“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.” — Theodore Roosevelt

Quote from the interview:

“A leadership culture where it’s a servant leadership kind of culture, where leaders are looking out for the benefit of their teams and the organization.”

R.O.G. Takeaway Tips:

1. Have a single mission
2. Get into the arena

Resources:

• Barclays Mission and Values
• Barclays US Consumer Bank Commits $1 Million to Delaware State University to Advance Pathways to an Inclusive Economy in Underserved Communities
• $1.25M grant to help Tech Impact open a workforce development center in Wilmington 
• Delaware Tech Receives Donation from Barclays to Fund Workforce Training in Delaware

Coming Next:

Episode 66: we will be joined by Thomasina Williams

Credits:

Denny Nealon, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.