Posts by Shannon Cassidy
248. One for All: The Power of Trust with Bill Straub
“When there’s a high degree of trust, especially in teams, the sky’s the limit.” “Flexibility, community, excellence, collaboration and growth, and then proximity to leadership. All those things kind of to me have an underpinning on gratitude.” “We need to continue to grow and have the culture evolve.” Episode summary | In this week’s…
Read More247. Reframing Luxury: Creating Transformative Client Experiences with Neen James
“Luxury is about experiences, not things. We all have the opportunity to give someone a luxury experience.” “Personalization requires information, customization requires connection.” “Listen with your eyes.” Episode summary | In this episode of ROG, Shannon Cassidy interviews Neen James, a leadership strategist known for her insights on generosity and luxury. Neen shares her…
Read More246. Leadership that Listens: Giving Your Team a Voice with Jon Sichel
“If you give credit to people who deserve it, you will be recognized as a great leader giving your team members the ability to have a voice.” “Trusting your team leads to better outcomes.” “Being able to read a room, understand an audience, disarm when you need to, and uplift when you can is the…
Read More245. Putting the “Mate” Back in Teammate with Shayna Goodworth
“Mateship is essentially a code of conduct that embodies friendship, equality, solidarity, and it’s often forged in adversity.” “We all have something to give one another.” “Be generous with your time when you can.” Episode summary | In this episode of the Return on Generosity podcast, host Shannon Cassidy speaks with Shayna Goodworth, a…
Read More244. Why Risk-Taking and Adaptability Fuel Bold Leadership with Gemma Toner
“Take more risks. Take them early and often.” “I think a generous leader is someone that looks at you for the long view and they see you.” “Generosity is having the courage to also have that moment when you have to deliver that moment that isn’t inspiring, the honest truth that we all sometimes need…
Read More243. How to Balance Innovation and Stability in Leadership with Kenon Chen
“We should always test rigorously new innovation before putting it out in the wild to ensure stability.” “You can’t really go after the really big things that you want to achieve if you don’t get the small things right.” “One way to think about generosity is about exceeding, you know, expectations of what you’re supposed…
Read MoreFrom the Vault #3. How Empathetic Leadership Can Change Your Company with Susan Chapman-Hughes
“Being an empathetic leader… knowing who your people are, really caring about them, leading with understanding versus judgment is so critical.” “If you want to be treated well and given opportunities and, you know, have people invest in you and all those kinds of things, then you got to be willing to do that yourself.”…
Read More242. Reimagining Insurance: A Company Built on Care
“It’s really simple. It’s just really just caring about your people and putting people first and then that ends up becoming a huge driver in growth.” “Accountability is a big aspect of care. It’s how you show up that shows how much you care about what we’re doing and why we’re doing it.” “Vulnerability is…
Read MoreFrom the Vault #2. The Endless Possibilities of AI, Allyship and Authenticity
“With AI, there is so much to innovate, it gives people an equality.” “Everybody has something to give.” “There are three things we all need: a coach, a mentor, and a sponsor. A coach talks to you, a mentor talks with you, and a sponsor talks about you.” Episode summary | In this episode…
Read More241. Why Your Workplace Attitude Matters with Trish Scanlon
“Your attitude matters; control what you can control.” “Surfing the wave means being flexible.” “The truth is always best.” Episode summary | In this episode of ROG Return on Generosity, host Shannon Cassidy interviews Trish Scanlon, a seasoned branded entertainment executive. Trish shares her journey from Pittsburgh to leading creative teams for major media…
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